Reference

Privacy Policy For Your Account

This page explains how matkatv handles the details you share when you open an account, use the wallet, or move through Live Baccarat, Aviator, and the rest of…

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matkatv Privacy Policy For Your Account
CONTACT ROUTES

How To Reach Our Team

If you want access to your data, a correction, or account closure where the law allows it, write to us through the same email or in-account…

Email Request Send your request from the email linked to the account and mention the change…
In-Account Message If you are signed in, send the request through the help chat in your…
Support Form Use the form when you need to ask about cookies, retention, or data sharing…
PRIVACY HANDLING

How We Handle Your Data

We keep only the data we need for sign-in, wallet checks, and service messages, then limit access to staff who need it for the task.

Data Use

We use the details you submit for account setup, identity checks, wallet records, and support replies. We do not use them for unrelated purposes, and we limit internal access to staff who need the data to do their work.

Cookie Control

Cookies and similar tools help the site remember your session, keep pages loading in order, and note security signals. You can clear browser cookies at any time, though some session features may need a fresh sign-in.

Account Security

We watch for unusual logins, repeated failed attempts, and other signs that the account may be at risk. If something looks wrong, we may ask you to confirm the email or phone number on file before we act.

Retention Period

We keep records only as long as needed for account handling, fraud checks, dispute handling, and legal duties. When the retention window ends, we delete, mask, or archive data in line with our internal storage rules.

Change Requests

To change a field, ask for a copy, or request removal where allowed, send one clear message from the account email or help chat. Include the detail you want changed so we can process it without delay.

Contact Route

For any privacy question, use the same support route shown on the site and mention that your message is about privacy. We will reply in the same thread or email so you can keep track of the request.

Common Privacy Policy Questions

These questions cover the data points people ask about most: account setup, cookies, wallet records, retention, and how to send a request. If you already have an account, use the same email or in-account chat tied to your profile so we can match the request faster. Access to the service still depends on local law and is available only where local law permits.

We collect the details you submit during sign-up, plus device and cookie signals that help us keep the session secure. If you add wallet activity, we also keep records linked to that transaction.

Cookies help us remember your session, keep pages in the right order, and flag unusual activity. They do not change your account on their own, and you can clear them through your browser at any time.

Yes. We keep wallet records tied to UPI, Paytm, or PhonePe so we can reconcile transactions, handle support requests, and meet account and legal duties. Only the data needed for that purpose is retained.

Yes. Send one clear request from the email or in-account chat tied to your profile, and tell us what you want changed. We will confirm the account before we act, which helps avoid mistakes.

We keep it only for the time needed to run the account, settle disputes, meet legal duties, and protect against misuse. After that period, we delete, mask, or archive it according to our storage rules.

Only staff and service partners who need it for account handling, payment checks, hosting, or support can see the relevant parts. They receive the minimum data needed for the task and must handle it under our instructions.

Write through the email or help chat linked to your account and describe the change you want. We will route it to the right team and reply in the same channel so you can follow it easily.

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